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News & Announcements
NU's 24/7 automated system, toll free number: 877-779-8581.
Newport Utilities will be closed Thursday, Nov 27 & Friday Nov 28 for Thanksgiving. Payments can be made by calling the automated system, using the Smarthub app, or On-line.
We would like to remind everyone that low cost & no cost money saving tips including the home energy audit can help you reduce your utility costs.
Upgrade Web Browser for the Best SmartHub Experience

Through SmartHub, you have the ability to pay your bill, check your usage and more right through a web browser or mobile application. For our customers that utilize the Web version of SmartHub, it's important that you are doing so using the latest version of your favorite web browser to ensure a safe and secure experience.

Starting in November, any of our customers that access the SmartHub tool through Microsoft's Internet Explorer version 8 or lower will begin to lose some of the tool's functionality. Internet Explorer 8, or IE8, is a version of the IE web browser that is more than five years old and support for this version or lower of IE is being phased out gradually.

What can you do to avoid any drop in functionality? All you have to do is upgrade to the latest version of Internet Explorer or download the latest version of Google's Chrome web browser or Mozilla's Firefox web browser. All of these downloads are completely free, available online and take just minutes to complete. Visit one of the links below to get started and ensure you're able to take advantage of all that SmartHub has to offer.

For a free download of an updated web browser, visit one of the links here:

Internet Explorer (IE) Mozilla FirefoxGoogle Chrome

Quality People Providing Quality Service

Welcome to your locally owned, hometown utility company. Newport Utilities provides electrical, and water services to Cocke County and portions of Jefferson and Sevier Counties. Wastewater services are also provided by Newport Utilities to Newport and portions of Cocke County. We are located in East Tennessee in the foothills of The Great Smoky Mountains.

This is a "public utility company" with emphasis on environmental preservation while providing quality service, products and efficient performance to residential, manufacturing, and commercial properties.

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tva Distributor, Tennessee Valley Authority       tvppa Member, Tennessee Valley Public Power Association