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News & Announcements
NU's 24/7 automated system, toll free number: 877-779-8581.
We would like to remind everyone that low cost & no cost money saving tips including the home energy audit can help you reduce your utility costs.
Customer Service

NU's drive-thru is back open with new hours of opperation Mon-Fri 8AM -4:30PM. The lobby hours will still be the same. Mon-Thur 7:30AM - 4:30PM and Fri 7:30AM- 4PM.

NU has several Payment Options available both in & outside of the office including a Kiosk in the lobby of the main office which takes cash, Debit/Credit cards, and E-checks; making payments online, through the SmartHub payment app available for both android & iphones, or by calling 877-779-8581.

Quality People Providing Quality Service

Welcome to your locally owned, hometown utility company. Newport Utilities provides electrical, and water services to Cocke County and portions of Jefferson and Sevier Counties. Wastewater services are also provided by Newport Utilities to Newport and portions of Cocke County. We are located in East Tennessee in the foothills of The Great Smoky Mountains.

This is a "public utility company" with emphasis on environmental preservation while providing quality service, products and efficient performance to residential, manufacturing, and commercial properties.

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tva Distributor, Tennessee Valley Authority       tvppa Member, Tennessee Valley Public Power Association