Since 1939 when the City of Newport purchased the
electrical system from the Tennessee Valley Authority, Newport Utilities has expanded its
base into water delivery and wastewater treatment. Today Newport Utilities is a
model provider in East Tennessee.
Newport Utilities employs some ninety local folks, with an average of twenty two years
of service. That speaks highly of our Cocke County work ethic and the dedication of
our employees.
Whether it be an electrical lineman, an office staff person, any of our engineers, or
one of our administrative personnel; you will be assured that your needs will be met with
prompt service and professionalism.
Newport Utilities is committed to serving you.
ELECTRIC
From the generation of power from TVA, through Newport Utilities distribution system ,
the over twenty thousand homes and businesses of Cocke County, Tennessee rely on
clean, safe electrical power at noticeably competitive rates.
Couple that with East Tennessee's moderate climate, and folks moving into the area from
both the northern and southern parts of the country, can find their average utility bills
reduced by fifty percent, while still enjoying consistent, dependable electric service.
Manufacturing and industry find that there are many programs offered through Newport
Utilities and TVA, such as the Energy Surplus Program, which can drastically reduce the
cost per KWH.
Newport Utilities fleet of 25 maintenance vehicles, 24/7 dispatch console and well
trained and certified electrical technicians assure prompt response to both new
installations and any service interruptions. Newport Utilities state-of-the-art 24
hour PORCHE automated reporting system not only allows for your immediate notification of
outages, but automatically calls your residential telephone to announce the resumption of
service.
Much of East Tennessee relies on Newport Utilities for courteous service, prompt
response and very competitive electric rates. A variety of payment plans, community
assistance programs and the pride of being a public power provider combine to make Newport
Utilities both responsive and responsible to you.
WATER
Newport Utilities raw water comes from the world's third oldest river, the French
Broad, running over and through the Great Smoky Mountains from North Carolina into Cocke
County, Tennessee. Newport Utilities maintains a six million gallon a day
capacity processing
facility, with a modern quality testing laboratory. A safe and adequate drinking
water supply is assured through our commitment to excellence.
Newport Utilities water supply meets and exceeds established water quality standards
prescribed by the Safe Drinking Water Act of the Environmental Protection Agency.
Fluoride is added to comply with quality water specifications. Water report and
information regarding testing procedures and results are provided on request.
WASTEWATER
Newport Utilities Wastewater Treatment Plant can process more than four million gallons
every day. Using the most modern treatment techniques, and constant monitoring of
the treatment process in an on site laboratory by state certified operators, Newport
Utilities assures appropriate and continuing services to it's four thousand unit customer
base.
Recent upgrades and expansions make the Newport Utilities Wastewater Plant a model for
East Tennessee.
Newport Utilities cooperates with local manufactures to assure proper processing of
special or uncommon wastewater products so that they are handled in a safe and efficient
manner.
Constant monitoring of discharge is a pledge of this environmentally friendly
Wastewater Treatment Plant.
Contact Us
Newport Utilities
P.O. Box 519
Newport, TN 37822
Phone: 423-625-2800
Fax: 423-623-5767
info@newportutilites.com
Office Locations
The business office is located at 170 Cope Boulevard and the Operations Center is
located at 1419 West Highway 25-70. The Water Treatment Plant is located at 850
Cedar Street, and the Wastewater Treatment Plant is located at 465 Lisega Boulevard.
Office Hours
Monday 7:30 a.m. - 4:30
p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30
a.m. - 4:00 p.m.
Our drive-by window is open to take your payments Monday, Tuesday, Thursday and Friday
from 7:30 a.m. until 6:00 p.m. and from 7:30 a.m. until 5:00 p.m. on Wednesday. The
drive-by window is also open for your convenience on Saturday from 8:00 a.m. until 12:00
noon. We also have a night depository available 24 hours a day located at our 170
Cope Boulevard office.
Miles Of Line
Electric: 1,450
Miles
Water: 415
Miles
Wastewater: 75 Miles
Average Number of Customers Per Mile of Line
Electric: 15
Customers
Water:
30
Customers
Wastewater: 57 Customers
BOARD OF DIRECTORS:
Dan Lindsey – Acting Chairman
Freddy Gregg – Councilman Member
Dennis Thornton – Councilman Member
Bill Lewis – Member
Jane Myers - Member
Bill Whitson – Member
Brad Davidson - Member
EXECUTIVE STAFF:
Vacant - General Manager
Vacant - Manager of Accounting and Finance
Jimmy Robertson - CPSv, Manager of Electric
Connie Frisbee - PHR,UHR, Manager of Human Resources
David Balch - Manager of Customer Service
Carrol Proffitt - Manager of Wastewater Treatment
Leonard "Topper" Allen - Manager of Water Department
Linten Atkins - Superintendent of Water Treatment
James McSween - Legal Counsel