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Contact Info
Normal Business Hrs
Main Office:
Mon-Thurs 7:30-4:30
Fri 7:30-4:00
Drive-Thru:
Mon-Fri 8:00-4:30

Contact Information

Mailing Address
Newport Utilities
P.O. Box 519
Newport, TN 37822

Phone: (423)625-2800
Fax: (423)623-5767 
HR Fax: (423)625-2841
**Emailing Customer Service

Please note this email box is ONLY monitored during NORMAL BUSINESS HOURS. To report an Outage or Service Problem 24/7, please call NU’s Outage Management System at (423) 625-2810 and have your account number or meter number available for easy access. You can also report outages or service issues using the Smarthub app for your smartphone or by creating an on-line account on our website at https://newportutilities.smarthub.coop/

E-mail Customer Service**
CustomerService@NewportUtilities.com

Report Service Problems 24/7
423-625-2810



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